Contact information

If you wish to contact us, you can do so by raising a ticket on our helpdesk and a member of our customer service team will respond as soon as possible.

When emailing please remember to give as much information about your query as possible, such as order numbers, products your having trouble with and the url of the store you are using.

Returns

If you want to return an item, you can return it to the following address.  Please include your packing note and refund request;

Utopia Distribution Services
c/o On Repeat
Unit C
​Symmetry Park
​Bicester
​OX26 6GG